• When you travel with us, we want to give you the travel ideas you’re looking for which helps in creating a perfect holiday experience you’ve been imagining. To help us do this, there are times when we may collect your personal information from you such as name, occupation, address or telephone number. But, we know how important it is to keep your personal information safe, and we’ll always be open with you about how we collect and keep it.

Security of your personal information

• Spiti Trips, is committed to maintaining the privacy of personal identifiable information (any information by which you can be identified, such as name, address and telephone number) that you provide to us, when using our website or booking your tour with us. The information we collect and analyze is used to improve our service to you. We believe your private details should be kept just that and when you share personal information with us, we will make all reasonable endeavours to keep your details secure and private. We are committed to ensuring that your personal information is protected.

The Type of personal information we collect and hold

• The type of personal information we ask for, depends on kind of travel products and tour service you choose and want to book with Spiti Trips.

We will generally ask for the following types of personal information:

• Name, Address, Email and Contact details
• Date of Birth
• Aadhar number with photo of it
• Gender
• Travel - Insurance in some cases
• Credit card details may required in a very few cases

Ways we collect your personal information:

• Through contact over mobile or other messaging technology
• Via the internet, including websites, social media, and emails
• By using written forms
• In person to person contact
• Through subscription and entry forms
• Booking forms, Feedback forms

Do we share your personal information

• We won’t share your personal information with third parties for any marketing activities. We might share your name, phone number and citizenship with our hoteliers, our ground support staff like drivers/ guide/ tour manager. In certain cases information is shared during booking your flight tickets, Cruise tickets, Wildlife Safaris and train tickets in India. We will use this information to help us organise your trip, make bookings on your behalf and ensure that you (and any other friends or family accompanying you) receive the products and services set out in your itinerary. When we do share your personal information, it’s always so we can provide you with a better service when you’re travelling with us.

Do we share your personal information

• We won't share your personal information with third parties for any marketing activities. We might share your name, phone number and citizenship with our hoteliers, our ground support staff like drivers/ guide/ tour manager. In certain cases information is shared during booking your flight tickets, Cruise tickets, Wildlife Safaris and train tickets in India. We will use this information to help us organise your trip, make bookings on your behalf and ensure that you (and any other friends or family accompanying you) receive the products and services set out in your itinerary. When we do share your personal information, it’s always so we can provide you with a better service when you’re travelling with us.

Your rights to your personal information

• You can contact us at any time if you have questions, concerns, comments, requests or complaints regarding our privacy policy or your personal information. You are generally entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. If you believe that any of your personal data which we are processing is incorrect, please contact us immediately so it may be updated.

Privacy Policy Modifications

• We reserve the right to change or modify Our Privacy Policy from time to time. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments Questions and Suggestions

• We are very keen to hear from you, including if you have any questions, comments, concerns, requests or complaints regarding our Privacy Policy, please contact us.